NTM CRM

What is NTM CRM?

NTM CRM is an open-source NTM CRM a comprehensive, cloud-based Customer & Lead Relationship Management system that provides a 360-degree view of your customers and business.

NTM CRM is a comprehensive, cloud-based Customer & Lead Relationship Management system — built to help businesses of all sizes capture, manage, nurture, and convert leads into customers efficiently. Whether you are a small enterprise, a growing agency, or a large team, NTM CRM centralizes your contacts, lead data, communications, and sales pipeline — giving you one unified platform to manage your growth. With NTM CRM, you no longer need scattered spreadsheets, messy inboxes, or manual follow-up logs. From the moment a lead is captured to when the deal is closed — everything is tracked, organized, and actionable.

Core Features & Capabilities

Seamless Lead Capture & Centralized Database

Automatically capture leads from website forms, landing pages, ads, social media, or manual entry — stored in one unified database.
Maintain complete profiles: name, contact details, source, interaction history, and status — all in one place.

Lead Tracking, Assignment & Pipeline Management

Track every stage of the lead journey — enquiry, follow-ups, negotiation, and closure.
Assign leads based on geography, team, workload, or rules — ensuring accountability and no missed follow-ups.

Lead Scoring & Prioritization

Score and qualify leads automatically based on behavior or defined criteria.
Prioritize high-value prospects and allocate effort where it delivers the best ROI.

Automation & Smart Workflows

Automate follow-ups, reminders, assignments, and status updates to save time.
Keep processes consistent and efficient — even as volume scales.

Analytics, Reporting & Insights

Real-time dashboards for conversions, pipeline, performance, and lead flow.
Make confident, data-driven decisions about channels, campaigns, and strategy.

Team Collaboration & Unified Communication

Give sales, marketing, and support a shared view of customers and leads.
Keep emails, calls, notes, and meetings logged in one place for full context.

Scalability & Flexibility — For All Sized Businesses

Designed for freelancers, SMEs, and enterprises — grows as you grow.
Flexible workflows and customization to match your processes and teams.

NTMCRM has all the features you need to accelerate your business growth and provide exceptional customer experiences.

Sales

Improve sales and grow your pipeline with automation modules, conversion tracking, and lead prioritization.

Marketing

Grow brand awareness with custom segments, campaigns, and automated marketing actions.

Reports

Create detailed real-time reports from any CRM module with custom visual dashboards.

Dashboard

Monitor important business metrics with personalized, real-time dashboards.

Customer

Get a 360-degree view of each customer to build long-lasting relationships.

Workflow

Automate key tasks with preset conditions to save time and improve efficiency.

Activity Management

Track calls, tasks, and meetings with shared calendars and automated reminders.

Case Management

Manage customer cases with tracking, categories, and automated resolution workflows.

Configuration Studio

Customize layouts, fields, and modules without coding using an advanced admin studio.

Why Choose NTM CRM — Key Benefits & USPs

Never Miss a Lead — With unified lead capture + automated workflows + lead assignment, no inquiry goes unattended.
Convert More, Faster — Lead scoring + pipeline management + prioritized follow-ups improve conversion speed and close rate.
Work Smarter, Not Harder — Automation handles repetitive tasks; collaboration tools reduce friction; analytics help you optimize.
Better Customer Relationships — With full interaction histories and organized data, you stay responsive and professional — giving a great impression to prospects and clients.
Scalable & Future-Ready — As your business expands, NTM CRM grows with you — no need to switch systems.
Data-Driven Decisions — Reporting and analytics show what is working and where improvement is needed.